1. Lupexchange typically collects the following information for transactions:
Personal Information:
Name
Email address
Contact number
Address (if required for certain transactions or KYC compliance)
Payment Information:
Bank account details (for withdrawals or deposits)
Cryptocurrency wallet addresses (for crypto transactions)
Transaction Details:
Amount and type of transaction (e.g., USD, INR, USDT, etc.)
Date and time of the transaction
Transaction ID or proof of transaction
Identification and Verification (for KYC purposes):
Government-issued ID (e.g., passport, driver’s license, Aadhar card)
Selfie or video for identity verification (if required)
IP Address and Device Information:
For security and fraud prevention, Lupexchange may collect your IP address and device information during transactions.
The information is used to process transactions, comply with regulatory requirements, and ensure the security and integrity of services. If you have any concerns about privacy, it’s always good to review Lupexchange's privacy policy for more details.
Website Cookies and Cache Policy
We regularly clear cookies and cache from our website within 24 hours to ensure better performance and security. However, your bank account information may be stored for up to 48 hours on our website for transaction processing purposes. In certain cases, this information may be stored for 7 to 10 days depending on the nature of the transaction or other specific conditions.
3.To complete the transaction, we share your information with the gaming and stock companies to ensure your transaction is processed smoothly. Without your bank details, completing the transaction becomes difficult.
4.In some special cases, we may share your bank details or UPI ID with gaming or stock company in order to complete your transactions.
5.Children's Online Privacy Protection Act Compliance
We are consistent with the prerequisites of COPPA (Children's Online Privacy Protection Act), we don't gather any data from anybody under 13 years old. Our site, items, and administrations are completely coordinated to individuals who are in any event 13 years of age or more established.
6.Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
7.How long we retain your information?
At the point when you register for our site, we cycle and keep your information we have about you however long you don't erase the record or withdraw yourself (subject to laws and guidelines).
8.What we don’t do with your data
We don't and will never share, unveil, sell, or in any case give your information to different organizations for the promoting of their items or administrations.
